How to Spot a Scam Text (and What to Do About It)

Scam texts are now one of the most common ways criminals reach people. The messages change, but the playbook doesn't.

The warning signs

  • Urgency. "Pay within 24 hours," "your account will be suspended," "final notice." Real companies rarely threaten you by text.
  • A link you didn't ask for. Unpaid toll, missed delivery, refund waiting. The goal is to get you to tap and enter card or login details.
  • An odd sender. A random phone number or an email address sending a "bank" message.
  • Requests for codes. No legitimate company will ever ask you to read back a verification code they texted you. That code is the key to your account.
  • Strange payment methods. Gift cards, wire transfers, crypto or payment apps to a stranger are a sure sign of a scam.

What to do

  1. Don't tap the link or reply, not even "STOP." Replying confirms your number is active.
  2. Check on your own. Open the company's app or type its website yourself, or call the number on the back of your card.
  3. Report it. Forward the text to 7726 (it spells SPAM) so your carrier can block the sender, and report fraud at reportfraud.ftc.gov.
  4. Delete and block.

If you already tapped or paid

Call your bank or card company right away, change the password on any account you entered, and turn on two-step verification. Acting fast makes a real difference.

Keep the phone itself locked down

No gadget can stop a scam text. The habits above are your best defense. But scammers also go after phones in other ways, so it's worth protecting the device itself:

  • Use a strong lock. A longer passcode plus fingerprint or face unlock keeps a lost or stolen phone from becoming a doorway to your accounts. Our guide Biometrics Made Simple explains why it's safe.
  • Control what your phone can hear and see. The Mic-Lock Apple Privacy Bundle and Mic-Lock Android Privacy Bundle include plug-in microphone blockers, webcam covers, secure charging adapters and a signal-blocking Faraday bag, so you decide when your devices are listening.
  • Charge safely away from home. A Secure Charger passes power but blocks data, so a public charging port can't talk to your phone.

See everything in our Phone Security collection.

Share this with parents and grandparents. Scammers often target older family members first.